If you live in Qatar, the Metrash app is no longer just an “optional” tool—it is a necessity. Developed by the Ministry of Interior (MOI), it allows citizens and residents to access over 450 electronic services directly from their smartphones, eliminating the need to visit service centers.
This guide covers everything from the metrash login process to the advanced features of the 2026 update.
📱 1. Metrash vs. Metrash2: What’s the Difference?
For over a decade, the app was known globally as Metrash2. However, in March 2025, the MOI officially retired the old version.
- Metrash (The New App): Features a modern, interactive interface, biometric login, and AI-driven document scanning.
- Metrash2 (The Legacy App): No longer supported. If you still have the old icon on your phone, you must delete it and download the new “Metrash” app to ensure service continuity.
🛠️ 2. How to Register & Activate Your Account
To use Metrash, you must have a valid Qatar ID (QID) and a mobile number registered in your name (linked to your QID).
Step-by-Step Activation:
- Download: Available on the Google Play Store and Apple App Store.
- Initial Setup: Open the app, select your language (Arabic, English, French, Spanish, Hindi, or Urdu), and enter your QID number and expiry date.
- SMS Verification: The app will generate an SMS. Send it to the designated number (92992). You will receive two activation codes via SMS.
- Create your PIN: Enter both codes into the app and set a 6-digit PIN. This PIN is your primary key for every metrash login.
- Success: You will receive a confirmation message, and your account is now active.
🔐 3. Mastering the Metrash Login
Security is a top priority for the MOI. The 2026 update introduced several ways to access your account:
- Standard PIN: The 6-digit code you created during registration.
- Biometric Login: You can now enable Face ID or Fingerprint recognition in the app settings. This is highly recommended for faster, secure access.
- Multi-Device Login: You can activate Metrash on a second device (like a tablet), but it will require a separate OTP (One-Time Password) sent to your primary registered mobile number.
Forgot your PIN? Simply click “New Registration” on the login screen. You will have to go through the SMS activation process again to set a new code.
🌟 4. Top Services You Can Use Right Now
The app is divided into intuitive categories. Here are the most popular services:
A. Residency & ID Services
- QID Renewal: Renew your residency and choose a delivery option via Q-Post.
- Replace Lost ID: Report a lost QID and apply for a replacement instantly.
- Passport Update: If you renew your passport, you can upload the new details to the MOI system via the app.
B. Visa Services (Family & Business)
- Issue Visas: Apply for family visit visas by uploading digital copies of required documents (Passport, Relation proof, etc.).
- Visa Tracking: Check the status of an application (Under Process, Approved, or Ready to Print).
- Extensions: Extend visit visas for family members without visiting the airport or immigration office.
C. Traffic Services
- Fines Payment: Check for violations and pay them using Apple Pay, credit cards, or debit cards.
- License Renewal: Renew your driving license and have it delivered to your home.
- Vehicle Transfer: Complete the ownership transfer of a vehicle between two individuals digitally.
D. The Digital Wallet (E-Wallet)
The “Wallet” section contains digital versions of your:
- Qatar ID
- Driving License
- Vehicle Permit (Istimara)
- Health Card These digital documents are now officially recognized by traffic police and government entities within Qatar.
📍 5. Mandatory National Address Registration
Under Qatari law, every resident must register their National Address. This can be done in minutes through Metrash. You must provide:
- Building, Street, and Zone number.
- Electricity (Kahramaa) number.
- Mobile and Email address.
- Work address (if applicable).
❓ 6. Frequently Asked Questions
Q: Can I use the Metrash app if I am outside Qatar? A: Yes. Most services like visa extensions and QID renewals work internationally. However, you must be able to receive an SMS on your roaming Qatar SIM for certain authorizations.
Q: Why does it say “Mobile number not registered under QID”? A: This happens if your SIM card is registered under a different person’s name or a company name. Visit Ooredoo or Vodafone to update the ownership to your own QID.
Q: Is there a fee to use the app? A: The app is free to download. While many inquiries are free, specific government services (like a 3-month visa or a 5-year license renewal) carry their standard government fees.
